CTI software for Alcatel-Lucent OmniPCX Enterprise and Office
Miralix has developed CTI software applications for Alcatel-Lucent professional IP telephone systems

Miralix OfficeOperator® - PC switchboard e-mail and calendar integration
A professional PC operator console with add on modules, which fit your needs and wishes

• PC operator console for the professional user

• E-mail integration

• Call log

• Integrated database for contact info

• Monitoring of the extension status

• External phonebook

• Hotkeys for quicker call handling

• Call handling is done via the numbered keyboard

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Miralix PhoneMonitor - PC client showing extension status  

• PC client with status of the extensions

• Can be installed on every PC in the network

• E-mail integration

• Individual set up setting for personal client

• Possible to monitor extensions from more and different types of telephone systems in the same PC client

• Switch between the company groups for easier view

• Notification & auto callback

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Miralix Queue - Queue module for incoming calls to the company

• Easy to answers incoming calls to different groups or company numbers

• Several numbers can be placed under the same button. 

• You can answer the call, which has waited the longest or prioritize between them

• the application can be used as stand alone or as module placed on the right side in Miralix OfficeOperator

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Miralix GreenBox DBC - Add on application for Alcatel 4059 MAC

• E-mail, calendar and SMS facility for the operator console from Alcatel

• Enhanced searchfacilities, which can easilly be adjusted to fit perfectly to your organisation

• Presence management functionality, database integration, SMS messages etc.

• Certificed by Alcatel-Lucent in HQ Paris

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Miralix Any2Phone - Database integration / database synchronisation

• Synchronize between the Miralix database and your own i.e. Active Directory

• Miralix Any2Phone can sync to or from your database

• The synchronization via a time schedule

• Contact data must only be updated in one database

• Possible to sync all contact info of your customers to the Miralix database showing the customers name when calls are presented in the Miralix OfficeOperator or Miralix GreenBox DBC

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Miralix TAPI Client - Dial directly from Microsoft Outlook (contacts)

• Call your contacts directly from Microsoft Outlook (contacts)

• Dial from programs/systems, that supports TAPI 2.0

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Miralix MobileLink - Shows status for mobile phones in PhoneMonitor

• Shows status of the mobile GSM phones in PhoneMonitor and OfficeOperator

• Currently only available for customers in the danish market

Miralix Basic calendarpackage - Outlook, GroupWise, Notes & firstclass

• Automatic calendar look up when searching for available employee in Miralix OfficeOperator

• Opens the entire calendar of the employee in Miralix OfficeOperator

• Opens the entire calendar of the employee in Miralix PhoneMonitor

Miralix DND Robot - Control the phone status etc.

• Set "Do not disturb" and "Follow me/call forwarding" from the appointments in the calendar

• Supported with Lotus Notes Domino and Outlook Exchange

• The same calendar functionality like Miralix Basic calendar package

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