Miralix GreenBox DBC is addon for Alcatel 4059 MAC PC Switchboard
 Tested and certified by Alcatel-Lucent HQ - Miralix is part of Alcatel Application Partner Program (AAPP) 

Short description

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Short product description Alcatel 4059 MAC

Miralix GreenBox DBC is a CTI application for the Alcatel-Lucent 4059 multimedia attendent console (MAC). It presents contact info and current calendar appointments of the employees, while a call is presented in the Alcatel 4059 PC switchboard.

Phonemessages, database and calendar are included, which can be customized and if needed more functionality can be added.

Benefits:

  • Additional customized search facilities

  • Automatic generated phone messages as SMS and/or Email

  • Calendar integration (Notes, Outlook, GroupWise and others if required)

  • All information needed for providing the best possible service is displayes to the operator while handling the calls

Miralix GreenBox DBC is connected to the Alcatel-Lucent 4059 via MOXA box using the infocenterlink in the Alcatel-Lucent OmniPCX Enterprise

Miralix GreenBox DBC

 

MIRALIX • Snedkervej 5 • 8722 Hedensted • DK • Phone: +45 7641 0989 • Fax: +45 7641 0988 • E-mail: info@miralix.com