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Miralix B-field
scanner automatically gives the operator a view over the
employee's appointments while the call is present in the NEC
Philips SSV60E/BusinessConneCT PC switchboard.
Completely calendar lookup:
This facility allows you,
via a user-defined hotkey, to consult an employee’s calendar
appointment for the day. The Miralix software supports
Microsoft Outlook, Lotus Notes, Novell GroupWise and others
if required.
Phone messages as Email or SMS:
Miralix NW Email and NW SMS allow you to send automatic
generated phone messages as Email or SMS. The phone message
includes the customers phone number, the email address for
the employee, Date/time and the customers name if this is
available in the database.
Hot-key facility:
Via a single keystroke (i.e. “Alt-Q”), you can move directly
from another program to the NEC Philips PC switchboard.
This facility is very helpful for the
busy operator, who saves the time changing between the
various programs via the “Alt+Tab” command.
Customization:
The Miralix software for NEC Philips SSV60E PC switchboard
can be integrated with different calendar systems, can show
absent codes which are typed on the phones can synchronize
contact data with other database systems and can be enabled
to share information between several calendar servers.
Choice of language:
In Miralix NW Email, NW Calendar & NW SMS you have the
option to choose between many different languages.
Flexible integration:
It is possible to integrate with Microsoft Outlook, Lotus
Notes, Novell GroupWise and others if required.
Database integration:
We have the ability to develop integration with other
systems i.e. CRM-, Calendar-, ERP-, database-systems and
others.
”Hotkeys”:
It is also possible to manually define all the hotkeys used
by the products. |
Mobile solutions
