Dial directly from Microsoft Outlook (Contacts) or from
other TAPI supported systems. Miralix TAPI Client is used as
be the link between TAPI supported CRM (Customer
Relationship Management) systems and PBX or IP-PBX
solutions.
Miralix TAPI Client makes it possible to dial up from
systems that support TAPI 2.0 or newer i.e. Microsoft
Outlook, CRM and ERP. For example Microsoft Outlook has a
build-in functionality which makes it possible, via the
Miralix T API Client, to make a direct call to one of the
contacts in Outlook without dialling the number on the phone.
Functionalities
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Dial directly from Microsoft Outlook (contacts)
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Make calls from programs, systems and applications
supporting TAPI 2.0
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Use a TAPI supported application with your telephone
system / telecommunication system
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Idenfity the incoming calls in i.e. CRM systems
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Quick redial from call list in your MS Outlook Client
Pictures:
What is TAPI?
TAPI stands for Telephony
Application Programming Interface and makes you able to
perform the most common telephone services from a Windows PC
and a PBX/IP-PBX.
TAPI is the result of a
joint development between Intel and Microsoft. TAPI works
via the company’s IP network and through the company’s
analogue-, digital- or/and IP-telephony. |
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Product
description in PDF (177KB)
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Mobile solutions
